The Clockwork Assumption
Writing a procedure down assumes the part of the world it describes will hold still. It won't, and the checks that validate its operation often go stale faster than anyone notices. Part 3 of Next Quarter's Normal.
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Writing a procedure down assumes the part of the world it describes will hold still. It won't, and the checks that validate its operation often go stale faster than anyone notices. Part 3 of Next Quarter's Normal.
Most engineering orgs have a job they've never staffed: the work that overcomes the natural entropy of institutional knowledge. Part 1 of Next Quarter's Normal.